Refund Policy

Cancellation Policy

24+ hours notice: Full refund available

2-24 hours notice: 50% refund available

Less than 2 hours notice: No refund available

Equipment Issues

If technical issues prevent your session from proceeding as planned:

Full refund or rescheduling at no additional cost

Alternative equipment will be provided when possible

Satisfaction Guarantee

We stand behind the quality of our service:

If you're not satisfied within the first 15 minutes, we'll provide a full refund

No questions asked policy for first-time customers

Refund Processing

Refunds are processed within 3-5 business days

Refunds will be credited to the original payment method

For questions about refunds, contact us at hello@yunadarecords.com

How to Request a Refund

1.Email us at hello@yunadarecords.com with your booking details

2.Include your booking reference number and reason for cancellation

3.We'll process your request and respond within 24 hours

This refund policy applies to all vinyl listening station services offered by Yunada Records. Policy is subject to change with notice. Last updated: August 2025.